Software and Tools
There are many companies that create software and tools for intranet sites. Most of their products relate to the functionality options detailed in the Needs Analysis section above. These products are generally provided as hosted solutions for companies that don't have the technical resources or budgets to build proprietary solutions or make outright software purchases.
Many of these items are covered in some detail earlier in this chapter. One that does need special attention, however, is Search. This is a functionality that is almost always a priority in a Project Scope Document, is very difficult to implement well, and can cause some sincere complications for a development team.